Privacy Policy

Private Chefs Canada is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy outlines the types of information we collect, how we collect it, why we collect it, how we share it, and your rights under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). By engaging with our services or visiting our website, you agree to the practices described in this policy.

1. Information We Collect We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address provided when you book our services, submit inquiries, or sign up for newsletters.

• Service-Related Information: Dietary preferences, allergies, event details, and other information you provide to customize your private chef experience.

• Payment Information: Credit card details or other payment information processed through secure third-party payment processors.

• Website Usage Data: IP address, browser type, device information, pages visited,color: #000000; and time spent on our website, collected via cookies and similar technologies.

• Communications: Records of your correspondence with us, including emails, phone calls, or feedback forms.

1. How We Collect Information We collect information through:

• Direct Interactions: When you provide information via our website forms, booking systems, emails, phone calls, or in-person consultations.

• Automated Technologies: Cookies, web beacons, and analytics tools that track website usage to improve user experience and site functionality.

• Third Parties: Information from third-party booking platforms, payment processors, or marketing partners, where you have consented to share your data.

1. Why We Collect Information We collect and use your personal information for the following purposes:

• To Provide Services: To process bookings, customize menus, accommodate dietary needs, and deliver private chef services.

• To Communicate: To respond to inquiries, send booking confirmations, provide updates, and share promotional materials (with your consent).

• To Process Payments: To securely handle transactions through trusted payment processors.

• To Improve Our Services: To analyze website usage, client preferences, and feedback to enhance our offerings and user experience.

• To Comply with Legal Obligations: To meet requirements under Canadian laws, including tax and consumer protection regulations.

1. Sharing Information with Third Parties We do not sell or rent your personal information. We may share your information with:

• Service Providers: Trusted third parties, such as payment processors, booking platforms, or cloud storage providers, who assist in delivering our services. These providers are contractually obligated to protect your data.

• Legal Authorities: When required by law, such as to comply with a court order, tax obligations, or other legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with continued protection under this policy.

1. Your Rights Under PIPEDA and other applicable Canadian privacy laws, you have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correct: Request corrections to inaccurate or incomplete information.

• Delete: Request deletion of your personal information, subject to legal retention requirements.

• Withdraw Consent: Opt out of marketing communications or certain data collection practices (e.g., cookies), where applicable.

• Complain: Contact us or the Office of the Privacy Commissioner of Canada if you have concerns about our data practices.

To exercise these rights, please contact us at [insert contact email or phone number]. We will respond to your request within 30 days, as required by law.

1. Minors’ Data Private Chefs Canada does not knowingly collect personal information from individuals under the age of 19 without parental consent. If we learn that we have collected such information, we will promptly delete it. If you believe we may have collected data from a minor, please contact us immediately.

2. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance user experience, analyze site performance, and deliver personalized content. You can manage cookie preferences through your browser settings or our website’s cookie consent tool. Note that disabling cookies may affect website functionality.

3. Data Security We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your data.

4. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations (e.g., tax or accounting requirements). When no longer needed, we securely delete or anonymize your data.

5. International Data Transfers Your personal information may be stored or processed in jurisdictions outside Canada, such as the United States, by our service providers (e.g., cloud hosting or payment processors). In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with Canadian privacy laws.

6. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or by contacting you directly. The “Last Updated” date at the top of this policy indicates when it was last revised.

7. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Private Chefs Canada Email: privatechefscanada@gmail.com

​

Thank you for trusting Private Chefs Canada with your personal information. We are committed to safeguarding your privacy and providing exceptional service.

​